• Testimonials … • Contact Us … • FAQ … • Site Map … • Glossary …	Scott Deming "Create The Ultimate Customer Experience"
	Expertise: Leadership • Branding • Trend • Future • Customer Service Fee Range: $5,000 to $10,000 Location: New York In 1983 Scott Deming started his own marketing and advertising company-RCI, which eventually grew into a multi-million dollar organization servicing Fortune 500 companies and many other medium to large corporations across the country. Scott and his firm helped their clients successfully grow their businesses and beat their competition with what could be considered (by the conservative competition) as renegade branding, sales, customer service and communications programs. Not surprisingly, it was this very same progressive thinking that helped Scott's firm realize uncommon growth and success over a twenty plus year period and achieve many awards, such as The Business Journal's "Most Inspiring Business of the Year".

	Unlike many agency and branding professionals, Scott Deming knew early on in his career that great advertising alone was not going to build and sustain a powerful brand. Advertising was merely an awareness vehicle. If his clients were to truly grow their companies and create a powerful, emotional brand, they would do so by focusing more on relationships. They would do so by creating the ultimate customer experience and turning each and every customer into an evangelist Scott’s ESP Upon the conclusion of a mind bending psychic effect during a television interview, Scott Deming was asked if he possesses ESP. “I do possess ESP, but not in the way you are thinking. I possess the ability to create the most Extraordinary Sales Presentations for my clients because of my unique style and my very extensive business background.” He was then asked – “How did you arrive at the title ESP for your business presentations?” “Because of my lifetime passion for mental magic and mentalism, I wanted to figure out a way to tie that skill into my corporate presentations to really make an impact and to be unique among all other business speakers. I want my presentations to be educational but equally as important, I want them to be motivational, entertaining and FUN! So, I needed a title that would somehow say that. People know what ESP is, but they don’t know what Scott Deming’s ESP is until they’ve experienced it!” Don’t confuse the words “Sales Presentations” in “Extraordinary Sales Presentations” with the breadth of what Scott Deming actually presents. He’s a business and branding expert speaking on the topics of – Creating the Emotional Brand; Turning Customers into Evangelists; Creating the Ultimate Customer Experience; Team; Leadership and much more. No matter the topic, the client or the setting, Scott’s presentations are truly unforgettable. Here’s an example – To demonstrate that a persons’ brand or a business’ brand is understood not so much by the advertising message, but by the experience they create for others, Scott starts his presentations off with a corporate mental puzzle solving exercise. When done, he asks the audience “How would you categorize me? A. a typical speaker or B. a unique speaker?” The audience responds overwhelmingly with B. A unique speaker. “Exactly! Scott says. ‘That’s the brand I wanted to create for myself. You don’t understand my brand because of something you read or heard – you understand it because you experienced it!” This launches Scott into his keynote of “Creating the Ultimate Customer Experience”. Scott Deming’s ESP is a keynote and seminar presentation unlike anything you’ve seen. Experience it at your next meeting and discover why Scott Deming is creating the Ultimate Experience for each and every customer! Keynote and Seminar Topics Include: Creating the Ultimate Customer Experience Huge Results from Tiny Causes Turning Your Customers into Evangelists Creating that Powerful, Emotional Brand Understanding Trends to Predict the Future We're Not as Great as We Think We Are Why Not Mix Business with Pleasure! To make a truly powerful impact on your group, Scott delivers your important business message in a unique, entertaining and memorable way. Your people will never forget the presentation content because no one dozes or even drifts during one of Scott Deming’s presentations! Scott helps the audience to get a better picture of some of the business concepts by utilizing mental puzzle solving and high energy audience participation, and drawing a very visual and stunning analogy. Seriously Unforgettable! Client Testimonials: "Based on the feedback we’ve received, your ideas are already making an impact within our organization as we focus on the principles of innovation and optimization in 2006. Wyeth Consumer Healthcare is dedicated to creating the "Ultimate Customer Experience" and your passion and vision on this topic was truly inspiring to all of us." -- Greg Urdock, VP. Business Administration, Wyeth Consumer Healthcare "Each one of these evaluations says the same thing, WOW! I am certain we will work together again in the near future, given the incredible feedback from your presentation. Thank you, thank you, thank you!" -- Nancy L. Jewell, Publicity Director, Husqvarna Viking "Making a message entertaining is the secret to success, giving more than what is expected. You achieved that with our group and every day thereafter you are being paraphrased as everyone plans for growth here in 2006. Thank you for being a person who walks the talk." -- Deb Felker, Global Training Manager, 3M Books:
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