• Testimonials … • Contact Us … • FAQ … • Site Map … • Glossary …	Patricia Fripp CSP CPAE "Award Winning Speaker, Executive Speech Coach and Sales Trainer"
	Expertise: Customer Service • Sales • Presentation Skills • Inspiration • Creativity • Leadership Fee Range: $5,000 to $10,000 Location: California Patricia Fripp, CSP, CPAE is an award-winning speaker, author, sales trainer and in-demand speech coach. Her speech-coaching clients include corporate leaders, celebrity speakers, well-known sports and media personalities, ministers, and sales teams. Meetings and Conventions magazine named her "One of the 10 most electrifying speakers in North America." She delivers high-energy, high-content, and dramatically memorable presentations. Steven Covey's Executive Excellence magazine named her "One of the top 50 consultants, trainers, speakers, authors and professors who cover the Seven Dimensions of Excellence." Before becoming a full-time speaker, Patricia enjoyed a successful career in a service industry for 24 years. She owned two highly successful businesses that included training both service and sales personnel.

	Patricia first received payment for speaking and training in 1976. Since 1980 she has spoken to at least 100 groups a year, many of them repeat engagements. This includes Fortune 100 companies and major associations worldwide. The over 4,000-member National Speakers Association elected her the first female President in 1984. She has won or been awarded every designation given by NSA, including the Hall of Fame and the Cavett Award, the highest honor and considered the Oscar of the speaking world. Patricia is the author of two books, Get What You Want! and Make It, So You Don't Have to Fake It!, and coauthor of Speaking Secrets of the Masters and Insights into Excellence. She is featured in the Bullet Proof Manager video series, which is sold in over fifty countries. Fripp starred in the popular training film Travel the Road to Success: An Adventure in Customer Service. Client Testimonial: "Patricia Fripp was awesome! Our training day went very well and everyone raved about her presentation. It was very nice meeting her and three weeks later you can hear employees buzzing around and repeating the same expressions Patricia shared with us. She hit the mark on her presentation and everyone thoroughly enjoyed her." -- Lisa Lacross, Travis Credit Union Articles: • Develop an "Unfair Advantage" Over Your Competition • Customer Service Is Everybody's Job • Good Customer Service Is More Than Good PR • Power Pitching: Get the Personal Edge • What to ask before you hire • Leadership Lessons from Everyday Heroes • Be a Star in Your Private Life Books:
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