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The mission of Rising Above Enterprises is simple: To develop excellent
leaders - in life, on the job, for your customers, and for your
organization. In support of this mission, his company researches,
synthesizes, and articulates essential achievement elements as they relate
to today's business practices. Because of this mission, corporations profit
- financially and culturally - in their pursuit to fulfill their missions;
and people experience the exhilaration of creating dynamic lives and
careers.
A highly sought after and accomplished speaker; he is a professional member
of the National Speakers Association (NSA). In 2007, the NSA presented him
the Certified Speaking Professional (CSP) designation. Fewer than five
percent of the world's speakers hold this achievement. With a unique style
and very personable approach, he informs, entertains, and persuades - all in
the same presentation.
His keynote speeches and breakout sessions concentrate principally on
leadership for your industry, customers, and colleagues. Time and again,
audiences rate him "Best Speaker."
Outside of the office and off the platform, Jeff is an avid reader,
recovering triathlete, and aspiring gourmet. Add a dose of University of
Oklahoma devotion (he bleeds crimson and cream) and you'll understand how he
keeps life stirring. His much better half and beautiful wife, Jayne, adds
indispensable balance to his life. Together, they enjoy gardening, dancing,
physical fitness training, and NASCAR.
Little Miss Molly's arrival in 2005 made his life whole. When he's not
traveling the world, Jeff is busy unwrapping himself around Molly's little
finger.
Programs with brief descriptions:
- America's Most Admired Company - Yours.
What makes a select group of American companies the most respected,
influential, and profitable businesses in this land? How do these companies
set themselves apart, steer clear of the peril of "commoditization," and
prevail - regardless of declining prices, squeezed margins, and daunting
competition. In understanding and applying the well-defined attributes of
industry leadership these businesses have refined, your company can do much
more than supervise and complement your competition. Instead, your company
can stand out as the most esteemed, significant, and winning enterprise in
your industry.
Being the "Most Admired," isn't about one peerless company, innovation, or
financial return. The bottom line is not about brand coolness, business
positioning, or CEO pedigree. It is about the quantifiable, success-based
blueprint - independent of economic cycles or industries - that winning
companies follow to produce the accomplishment many esteem and desire to
emulate. When your company stands alone, there's no need to break from the
pack or leave the herd.
Protect Your Capital at the Capitol - The Corporate Leader's Role in
Building Political Influence. With the future of your business in the hands
of elected leaders, corporate directors, executives, and managers must
develop, nurture and uphold political relationships and influence. The
organizations that play a part in the legislative and regulatory process the
most will hold the largest role in influencing business policy.
While lobbyists serve a vital purpose, legislators listen more attentively
to local business owners and managers who can make clear the effect a given
law may place upon their business. You, the local executive, have more
influence with your lawmaker than a dozen lobbyists. Your involvement in
lawmakers' understanding of your business is no longer an option - It's a
responsibility.
- Your Customer's Experience - Will It Win, Wow, or Worry?
The Customer Revolution is in full swing. A fantastic product or service
may bring your customers in the door, but only one factor will bring them
back - an outstanding experience. Every customer touch point offers your
company an opportunity to maximize the customer experience and establish a
bond that will never be broken. Strategically managing the customer
experience is a business tool that integrates the entire organization in its
desire to connect with your customers.
In dissecting, designing, measuring, and improving your customer's
experience with your product or service, your company can transform its
image and brand, making you more essential - more indispensable - to your
customer's life. In a world where first-rate customer service is the
expected norm, it's time to abandon being just competitive and concentrate
on becoming a required, central part of life.
- Satisfaction: Worthless; Commitment: Priceless - Developing Loyalty with Your Customers.
Set aside the platitudes of loyalty, customers have a simple list of
demands: Give me what I want, when I want it, and reward me for it or I'll
go somewhere else and get it. In a marketplace that defines all
participants as a commodity, it's time for your company to become an
absolute necessity. Superior customer service and lifelong commitment
hinges on: Thorough knowledge about your customers; Managing customers as
investments; Rewarding those who choose you most; and, Creating campaigns
that increase your customers' lifetime value to your company.
Developing customer commitment is much more than conducting satisfaction
studies that rarely equal repeat sales or enthusiastic referrals.
Commitment involves a systematic process of: Customer feedback and
knowledge-sharing; Rewards and measurable loyalty programs; and, Turning
customers into advocates. Find out precisely what your customers want, use
that information to generate effective products and services, and watch your
customers keep coming back for more.
- Building Team Trust - How it Changes Everything.
When leading teams of experienced and established professionals, executives
can meet various tests. One challenge is nurturing and sustaining a
well-coordinated, high performance group able to achieve clear business
objectives. Another contest is building the sort of trust that tears down
the walls of corporate culture stumbling blocks and turns internal
competitors into enterprise-wide colleagues.
The essential skills for effective trust-building leadership - when taught,
absorbed, and applied - make a considerable difference in individual and
organizational leadership. Once implemented, they improve your capability
to: Get people to do what really needs to be done; Enrich organizational
efficiency; Provide focus and purpose for your organization; and, Construct
a purposeful, unified team - one of the few remaining competitive points of
differentiation.
- Don't Mess With My Company - Building Engagement, Commitment, and Ownership Throughout Your Organization.
When people become a member of an organization, they are typically eager,
loyal, and prepared to be advocates for their employer. Simply put, they
are very engaged. Then the honeymoon ends and - over time - employees
become less engaged. From that point, what leaders do shapes the path that
employees will take - toward sustained engagement or on the way to the ranks
of those who by no means commit or who are actively discontented.
To get to the bottom of this challenge, leaders must cultivate engaged
employees who help build your business with their ownership way of thinking.
Leaders must build a dedicated workforce of self-leaders. Self-leaders:
Want to understand expectations so they can surpass them; Are unsurprisingly
curious about their company and their position in it; Perform at reliably
high levels; Use their capacities and strong suits at work every day; Work
with zeal; and, Have an intuitive connection with their company. Move your
organization forward with an enterprise full of leaders who think like
owners - at every level.
- Brand You - Achieving Success and Satisfaction in an Extraordinary Career and Life.
Every day, life presents small opportunities to navigate your course and
achieve your greatest desires. What really separates those who truly get
ahead and those who do not? Hard work, accomplishments, and surviving in a
dog-eat-dog world will only get you so far. Where you are today, and where
you will be tomorrow is not a happenstance - It is an upfront result of your
choices, reactions, and habits in life.
A personal brand is more than a good impression, getting noticed, and
putting your nose to the grindstone. A personal brand encompasses your
individual integrity, professional presence, communications skills, and
leadership abilities. "Brand You" embraces the unwritten rules of life, the
real truths you need to know in order to build the kind of personal brand
that shouts "headed for the top" - in and out of the office. "Brand You"
replaces worn-out, ineffective practices with advantageous behaviors that
yield spectacular results - Control of your destiny, realization of your
ambitions, and a life full of energy and integrity.
Client Testimonials:
"Your professionalism, preparation and integrity make you one of my most valued resources on financial services' issues. Any organization that utilizes your talents, skills and desire for excellence will benefit. You will discover and receive value from Jeff Rendel - on and off the platform."
-- Congressman Gary Miller (R - California)
"Thanks for smashing the myth that leadership is reserved only for the privileged or a lucky few. The reality is that leadership is a visible collection of skills used everyday - on the front line, in the back office, and in the executive suite. Basically, leadership is everyone's responsibility and the most flourishing organizations will be those developing the widest range of everyday leaders."
-- Susan Taylor, CMP, Vice President/Director of Professional Development, Tennessee Bankers Association
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